FAQ

UNLTD. ALL STARTED FROM A QUESTION. HOW CAN WE MAKE BETTER, HEALTHIER BEER? NOW ITS YOUR TURN, ASK AWAY...

WHY IS UNLTD. BEER A GREAT CHOICE?

UNLTD. was born out of a desperation to find an alcohol free beer, that didn't compromise on flavour. We couldn't find one, so we made one! We wanted to prove that beer can be both tasty and healthy. So here's UNLTD. great tasting Alcohol Free beer that is low in calories, low in carbs, high in vitamins, vegan and gluten free. We hope you love it as much as we do.

HOW IS UNLTD. MADE TO BE ALCOHOL FREE?

Unlike many other Alcohol Free beers who extract the alcohol after the brewing process, UNLTD. uses a brewing technique where the alcohol content never exceeds 0.5% ABV. We think this is the best way to keep as much flavour as possible.

WHAT GIVES UNLTD. ITS GREAT TASTE?

We went to endless efforts to test and perfect the best beer we could. Our master brewer has mastered the art of craft beer brewing for full flavour without the alcohol. UNLTD. only uses the highest quality British ingredients, we don't compromise so that you get a premium product every time. Unlike many other Alcohol Free beers who extract the alcohol after the brewing process, UNLTD. uses a brewing technique where the alcohol content never exceeds 0.5% ABV. We think this is the best way to keep as much flavour as possible. If this isn't making you thirsty, we don't know what will!

IS 0.5% REALLY ALCOHOL FREE?

In a literal sense, no. To put things in comparison, orange juice can naturally contain 0.5% alcohol. A ripe banana can contain 0.4% alcohol. Some burger buns contain over 1% alcohol! Drinks under 1.2% in the EU don't even have to state their ABV on the label. We consider 0.5% alcohol free as there is a similar amount of alcohol in many natural foods that aren’t labelled as containing alcohol.

WILL I GET DRUNK FROM 0.5% ABV?

No. A pint of 0.5% beer contains about 0.28 units of alcohol. The average person’s body will eradicate this in around 16 minutes (compared to almost 3 hours for a pint of 5% beer). So, even if you do manage to drink several bottles of UNLTD. beer quickly, your body will soon get rid of the alcohol like it does with orange juice and bananas.

ARE UNLTD. BEERS GLUTEN FREE?

Yes! As you'll see from our ingredients list, we use Barley and Wheat to brew our beer but in the final product there is less than 20 parts per million of gluten, which is a safe level for all people following a gluten free diet.

Research shows that this tiny amount of gluten is not toxic to people with coeliac disease and they can eat or drink unlimited amounts of products with gluten at a level of 20 parts per million or less.

HOW ARE UNLTD. BEERS VEGAN?

Some breweries use isinglass (Isinglass is basically fish bladders, and whether you’re vegan or not you’d have to admit that it sounds fairly disgusting). It allows brewers to filter out excess yeast, and makes the liquid appear clearer. The isinglass bonds with the yeast, and drags it down to the bottom of the fermenter, where it’s easily extracted.

Here at UNLTD, we’re not fans of the fish mash. Our brewing process and ingredients are 100% plant-based!

BEER SUBSCRIPTION.

HOW DOES THE BEER SUBSCRIPTION WORK?

No one likes to run out of beer, that's why we have set up a convenient subscription service where you can have an UNLIMITED supply of UNLTD. You'll also enjoy the benefit of saving 15% when you sign up to a subscription.

Simply choose how many cases you'd like and how often you'd like them delivered and we'll make sure you never run out of great tasting Alcohol Free beer.

HOW DO SUBSCRIPTION PAYMENTS WORK?

When you sign up to an UNLTD. subscription you'll choose how many cases you'd like and how often you'd like them delivered. You'll then be asked to add your delivery and billing information and your debit/credit card will be billed for the first subscription delivery. Depending on how often you ask for your beers to be delivered you debit/credit card will be automatically charged on the same day of the week as your first subscription.

HOW DO I CHANGE OR CANCEL MY SUBSCRIPTION?

If you decide to increase or decrease your subscription cases or frequency, simply login to 'My Account' page using your login details and you'll be able to update your subscription. You can also cancel the subscription anytime by logging into your account.

SHIPPING.

DOES UNLTD. PROVIDE INTERNATIONAL SHIPPING?

Unfortunately we do not ship to countries outside of the UK.

HOW MUCH DOES IT COST FOR SHIPPING?

Shipping is free for all orders over £30. Orders below £30 have a shipping charge of £3.50. If you require next day delivery then you need to order before midday and the shipping fee is £4.50. Full information on shipping is provided on our Shipping page.

HOW LONG DO I HAVE TO WAIT FOR MY BEER?

If ordered before midday, your beer will usually be with you within 2-3 days. If you provide a mobile number when completing your order you’ll receive a text from our courier service confirming a delivery time and an option to rearrange. If you select the 'Next day delivery' option and place your order before midday, you will receive your order the next day. More information on tracking is provided on our Shipping page.

I WASN’T IN TO RECEIVE MY DELIVERY, HOW CAN I REARRANGE?

If you provide a mobile number at the checkout stage you will receive a delivery notification where you can give delivery instructions or re-arrange the delivery date. Once your order has been dispatched and attempted delivery has been made, you can only rearrange this with the courier service. More information on our courier and tracking is provided on our Shipping page. If you are unhappy with our courier service for any reason, we always want to know. Please contact us and tell us the problem so we can fix it.

WANT TO SELL UNLTD. BEER?

I WANT TO SELL UNLTD. BEER, HOW CAN WE MAKE THIS HAPPEN?

That’s great! We’re always on the lookout for new partners to make UNLTD. accessible to beer lovers everywhere. Please contact us and we will get back to you within 24 hours. 

RETURNS.

I'M NOT HAPPY WITH MY ORDER, CAN I RETURN IT?

Absolutely, everyone has the right to change their mind within 14 days. Please drop us an email at contact@unltd.beer with your order number and details of the issue and we will let you know what to do next. More information on returns is provided on our Shipping page.